I don’t know Kevin Cosgrove.
But, to me, he is representative of what almost 3,000 people were going through on the morning of 9/11. I don’t want to diminish the uniqueness and specialness of each individual who suffered a horrible, unthinkable death one iota because that’s what their loved ones cling to and cherish.
However, this short phone call between Kevin Cosgrove and a 911 operator as he struggled through the thick, black smoke in the World Trade Center following the attack brings a true sense of humanity to 9/11. As time goes by, and we become farther removed from a horrific event, we tend to refer to said event in terms of numbers and soundbites and phrases that ring hollow. We commemorate it with songs and books and ribbons and candles…but what does that actually mean?
For some, that meaning has not changed in 11 years…but, for others, the significance of 9/11 has somehow diminished. That doesn’t make you a bad person. It happens. But if you listen to Kevin Cosgrove, it will be darn near impossible to forget the human side of 9/11.
Be warned: This phone call — while it does not contain profanity or offensive language — is graphic and disturbing. Proceed at your own risk.